/* ================================================================
   نظام استلام وتسليم المركبات الذكي — باركينج بلس
   ألوان الهوية: كحلي #132A4E / برتقالي #E5872B
   ================================================================ */
:root{
  --pp-navy:#132A4E; --pp-navy-900:#0B1E3B; --pp-navy-700:#1D3A66; --pp-navy-600:#2B4E80;
  --pp-navy-50:#F1F4F9; --pp-navy-100:#E7ECF4;
  --pp-orange:#E5872B; --pp-orange-700:#C56D16; --pp-orange-100:#FDF0E1;
  --pp-green:#1B7F5E; --pp-green-100:#E4F2ED;
  --pp-red:#B03A28; --pp-red-100:#FBEAE7;
  --pp-slate:#7C90A8; --pp-line:#E1E7EF; --pp-bg:#F1F4F8;
  --pp-text:#12243D; --pp-muted:#5A7390;
  --bs-body-font-family:"Tajawal",system-ui,sans-serif;
}
body{background:var(--pp-bg);color:var(--pp-text);font-family:"Tajawal",system-ui,sans-serif;font-size:15px;font-weight:500}
h1,h2,h3,h4,h5{font-weight:800;letter-spacing:-.015em}
.num{font-variant-numeric:tabular-nums;direction:ltr;unicode-bidi:isolate}
a{text-decoration:none}

/* ---------- شريط علوي ---------- */
.pp-strip{background:var(--pp-navy-900);color:#A9BCD4;font-size:12px;font-weight:500}
.pp-nav{background:#fff;border-bottom:1px solid var(--pp-line)}
.pp-nav .navbar-brand img{height:40px}
.pp-nav .nav-link{color:#2C4562;font-weight:700;font-size:14px;padding:.55rem .9rem;border-radius:7px}
.pp-nav .nav-link:hover{background:var(--pp-navy-50);color:var(--pp-navy)}
.pp-nav .nav-link.active{color:var(--pp-navy);box-shadow:inset 0 -3px 0 var(--pp-orange)}
.pp-nav .dropdown-menu{border:1px solid var(--pp-line);border-radius:10px;box-shadow:0 24px 48px -28px rgba(11,30,59,.45);padding:.4rem}
.pp-nav .dropdown-item{border-radius:7px;font-weight:600;padding:.55rem .7rem}
.pp-nav .dropdown-item small{display:block;font-weight:400;color:var(--pp-muted);font-size:11.5px}
.pp-avatar{width:38px;height:38px;border-radius:10px;background:var(--pp-navy);color:#fff;display:grid;place-items:center;font-weight:800;font-size:13px}

/* ---------- عناوين الصفحات ---------- */
.pp-head{background:#fff;border-bottom:1px solid var(--pp-line);padding:20px 0}
.pp-eyebrow{font-size:11px;letter-spacing:.2em;color:var(--pp-orange);font-weight:800}
.pp-head h1{font-size:25px;font-weight:900;margin:4px 0 2px}
.pp-head p{color:var(--pp-muted);font-size:13.5px;margin:0;font-weight:500}

/* ---------- بطاقات ---------- */
.card{border:1px solid var(--pp-line);border-radius:10px;box-shadow:0 1px 2px rgba(19,42,78,.05),0 12px 28px -22px rgba(19,42,78,.5)}
.card-header{background:#fff;border-bottom:1px solid #EDF1F6;font-weight:800;font-size:15px;padding:15px 18px;position:relative}
.card-header::after{content:"";position:absolute;bottom:-1px;right:18px;width:34px;height:2px;background:var(--pp-orange)}
.btn{font-weight:700;border-radius:7px}
.btn-primary{background:var(--pp-orange);border-color:var(--pp-orange)}
.btn-primary:hover,.btn-primary:focus{background:var(--pp-orange-700);border-color:var(--pp-orange-700)}
.btn-navy{background:var(--pp-navy);border-color:var(--pp-navy);color:#fff}
.btn-navy:hover{background:var(--pp-navy-700);color:#fff}
.form-label{font-weight:800;font-size:12.5px;color:#2C4562}
.form-control,.form-select{border-color:var(--pp-line);font-weight:600;padding:.6rem .8rem}
.form-control:focus,.form-select:focus{border-color:var(--pp-orange);box-shadow:0 0 0 .2rem rgba(229,135,43,.15)}
.form-text{font-size:11.5px;color:var(--pp-muted);font-weight:500}
.table{--bs-table-hover-bg:#FAFBFD}
.table > thead th{font-size:11px;letter-spacing:.08em;color:#46607E;font-weight:800;background:#FAFBFD;border-bottom:1px solid var(--pp-line)}
.table > tbody td{font-size:13.5px;font-weight:500;vertical-align:middle}

/* ---------- شارات الحالة ---------- */
.st{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:800;padding:3px 11px;border-radius:6px;border:1px solid;white-space:nowrap}
.st::before{content:"";width:5px;height:5px;border-radius:50%;background:currentColor}
.st-in_custody{color:var(--pp-navy-700);background:var(--pp-navy-100);border-color:#D3DDEC}
.st-preparing{color:var(--pp-orange-700);background:var(--pp-orange-100);border-color:#F5DDC1}
.st-ready{color:var(--pp-green);background:var(--pp-green-100);border-color:#C9E4DA}
.st-parked{color:#5A6E8C;background:#EEF1F6;border-color:#DDE4EE}
.st-delivered,.st-exited{color:#5F748D;background:#EFF2F6;border-color:#DFE5EC}

/* ---------- مؤشرات ---------- */
.kpi{background:#fff;border:1px solid var(--pp-line);border-radius:10px;padding:16px 18px;height:100%}
.kpi .v{font-size:32px;font-weight:900;line-height:1.15}
.kpi .l{font-size:13px;font-weight:800;color:#22384F}
.kpi .d{font-size:11.5px;color:var(--pp-muted);font-weight:500}
.kpi .mk{width:38px;height:38px;border-radius:9px;display:grid;place-items:center;font-size:17px}

/* ================================================================
   اللوحة السعودية — صورة اللوحة خلفية وطبقة SVG للنصوص
   ================================================================ */
.plate{
  position:relative;display:inline-block;vertical-align:middle;
  width:var(--pw,250px);aspect-ratio:610/315;
  background:url("../img/plate.png") center/100% 100% no-repeat;
  line-height:0;user-select:none;
}
.plate svg{position:absolute;inset:0;width:100%;height:100%;display:block}
.plate-sm{--pw:170px}
.plate-lg{--pw:340px}
.plate-xl{--pw:440px}

/* ---------- إدخال اللوحة ---------- */
.plate-input{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.plate-input .ltr{width:56px;text-align:center;font-size:22px;font-weight:800;padding:.45rem .2rem}
.plate-input .dig{width:130px;text-align:center;font-size:22px;font-weight:800;letter-spacing:.12em;padding:.45rem .4rem}
.plate-input .sep{color:var(--pp-muted);font-weight:800}

/* ---------- الالتقاط من الجوال ---------- */
.cap-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(112px,1fr));gap:10px}
.tile{position:relative;aspect-ratio:1/1;border:1.5px dashed #C9D5E4;border-radius:10px;background:#fff;
  display:flex;flex-direction:column;align-items:center;justify-content:center;gap:5px;cursor:pointer;
  overflow:hidden;text-align:center;padding:8px;transition:.16s}
.tile:hover{border-color:var(--pp-orange);background:var(--pp-orange-100)}
.tile .nm{font-size:11.5px;font-weight:800;color:#2C4562}
.tile .sub{font-size:10px;color:var(--pp-muted);font-weight:700}
.tile.done{border-style:solid;border-color:var(--pp-green);padding:0}
.tile.done img,.tile.done video{width:100%;height:100%;object-fit:cover}
.tile .bdg{position:absolute;top:6px;left:6px;background:var(--pp-green);color:#fff;width:23px;height:23px;
  border-radius:7px;display:grid;place-items:center;font-size:12px;font-weight:900;z-index:3}
.tile .lbl{position:absolute;bottom:0;right:0;left:0;background:linear-gradient(transparent,rgba(11,30,59,.9));
  color:#fff;font-size:11px;font-weight:800;padding:16px 8px 6px;text-align:right;z-index:2}
.tile .bar{position:absolute;bottom:0;right:0;left:0;height:5px;background:#E7ECF4;z-index:4}
.tile .bar i{display:block;height:100%;background:var(--pp-orange);width:0;transition:width .18s linear}
.tile .veil{position:absolute;inset:0;background:rgba(255,255,255,.8);display:grid;place-items:center;
  font-size:11.5px;font-weight:800;color:var(--pp-orange-700);z-index:3}

/* ---------- لوحة الأرقام ---------- */
.codebox{display:flex;gap:10px;justify-content:center;direction:ltr}
.codebox .d{width:48px;height:60px;border:1px solid var(--pp-line);border-radius:9px;background:#FBFCFE;
  display:grid;place-items:center;font-size:26px;font-weight:900}
.codebox .d.f{border-color:var(--pp-navy);background:#fff}
.keypad{display:grid;grid-template-columns:repeat(3,1fr);gap:9px;max-width:270px;margin:0 auto}
.keypad button{padding:13px 0;border:1px solid var(--pp-line);background:#fff;border-radius:9px;font-size:19px;font-weight:800}
.keypad button:hover{background:var(--pp-navy-50)}
.keypad button.fn{font-size:12.5px;font-weight:700;color:#2C4562}

/* ---------- متفرقات ---------- */
.lockline{display:flex;align-items:center;gap:9px;background:var(--pp-navy-50);border:1px dashed #C9D5E4;
  border-radius:8px;padding:11px 13px;font-size:12.5px;font-weight:700;color:#2C4562}
.tl{position:relative;padding:0 24px 15px 0}
.tl::before{content:"";position:absolute;right:0;top:7px;width:11px;height:11px;border-radius:3px;background:#fff;border:2.5px solid var(--pp-orange)}
.tl-wrap{position:relative}
.tl-wrap::before{content:"";position:absolute;right:5px;top:8px;bottom:8px;width:1px;background:var(--pp-line)}
.tl .t1{font-size:13px;font-weight:700}
.tl .t2{font-size:12px;color:var(--pp-muted);font-weight:500}
.chart{display:flex;align-items:flex-end;gap:8px;height:130px}
.chart .b{flex:1;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;gap:6px;height:100%}
.chart .b i{width:100%;background:var(--pp-navy-600);border-radius:4px 4px 0 0;display:block;opacity:.9}
.chart .b i.hi{background:var(--pp-orange);opacity:1}
.chart .b span{font-size:10.5px;color:var(--pp-muted);font-weight:600}
.pp-footer{border-top:1px solid var(--pp-line);background:#fff;font-size:12px;color:var(--pp-muted);font-weight:500}
.pp-footer b{color:var(--pp-navy)}
.login-wrap{min-height:100vh;display:grid;place-items:center;background:
  radial-gradient(900px 500px at 80% -10%,rgba(229,135,43,.16),transparent 60%),
  radial-gradient(900px 500px at 10% 110%,rgba(43,78,128,.18),transparent 60%),var(--pp-bg)}
@media print{.pp-nav,.pp-strip,.pp-head,.pp-footer,.no-print{display:none!important}}

/* ================================================================
   قوائم منسدلة بحث (بلا مكتبات خارجية)
   ================================================================ */
.ss{position:relative}
.ss-input{width:100%;cursor:pointer;background:#fff}
.ss-menu{
  position:absolute;z-index:1080;inset-inline:0;top:calc(100% + 4px);background:#fff;
  border:1px solid var(--pp-line);border-radius:9px;box-shadow:0 20px 44px -24px rgba(11,30,59,.5);
  max-height:280px;overflow:auto;display:none;padding:6px
}
.ss.open .ss-menu{display:block}
.ss-search{position:sticky;top:0;background:#fff;padding:2px 2px 6px}
.ss-search input{width:100%;border:1px solid var(--pp-line);border-radius:7px;padding:.45rem .7rem;font-size:13px;font-weight:600}
.ss-opt{padding:.5rem .7rem;border-radius:7px;font-size:13.5px;font-weight:600;cursor:pointer}
.ss-opt:hover,.ss-opt.hi{background:var(--pp-navy-50)}
.ss-opt.sel{background:var(--pp-orange-100);color:var(--pp-orange-700)}
.ss-opt small{display:block;font-weight:500;color:var(--pp-muted);font-size:11.5px}
.ss-empty{padding:.8rem;text-align:center;color:var(--pp-muted);font-size:12.5px}

/* لوحات الرسوم البيانية */
.chart-card{background:#fff;border:1px solid var(--pp-line);border-radius:10px;padding:16px 18px;height:100%}
.chart-card h6{font-size:13.5px;font-weight:800;margin:0 0 2px}
.chart-card .sub{font-size:11.5px;color:var(--pp-muted);font-weight:500;margin-bottom:10px}
.chart-box{position:relative;height:220px}
.kpi-mini{background:#fff;border:1px solid var(--pp-line);border-radius:10px;padding:14px 16px;height:100%}
.kpi-mini .l{font-size:12px;color:var(--pp-muted);font-weight:700}
.kpi-mini .v{font-size:26px;font-weight:900;line-height:1.2}
.kpi-mini .t{font-size:11.5px;font-weight:700}
.kpi-mini .t.up{color:var(--pp-green)}.kpi-mini .t.down{color:var(--pp-red)}
.spark{height:34px}

/* ================================================================
   صفحة متابعة العميل (عامة) — متجاوبة من الجوال إلى الشاشات الكبيرة
   ================================================================ */
.trk-body{background:
  radial-gradient(900px 500px at 85% -8%,rgba(229,135,43,.16),transparent 60%),
  radial-gradient(900px 500px at 5% 105%,rgba(43,78,128,.16),transparent 60%),#F1F4F8;
  margin:0;padding:16px;min-height:100vh;font-family:"Tajawal",system-ui,sans-serif;color:var(--pp-text)}
.trk-wrap{max-width:560px;margin:0 auto}
.trk-card{background:#fff;border:1px solid var(--pp-line);border-radius:18px;overflow:hidden;
  box-shadow:0 30px 60px -34px rgba(11,30,59,.45)}
.trk-head{background:var(--pp-navy);padding:18px 20px;border-bottom:3px solid var(--pp-orange);text-align:center}
.trk-head img{height:40px;filter:brightness(0) invert(1)}
.trk-facility{color:#A9BCD4;font-size:11.5px;font-weight:600;margin-top:6px}
.trk-pad{padding:32px 20px}
.trk-h2{font-size:20px;font-weight:900;margin:14px 0 6px}
.trk-muted{color:var(--pp-muted);font-size:13.5px;font-weight:500;line-height:1.9;margin:0 0 8px}
.trk-sm{font-size:12px}
.trk-x{width:64px;height:64px;border-radius:50%;background:var(--pp-red-100);color:var(--pp-red);
  display:grid;place-items:center;font-size:28px;font-weight:900;margin:0 auto}

.trk-note{margin:14px 16px 0;padding:12px 15px;border-radius:11px;font-size:13px;font-weight:700;line-height:1.8}
.trk-note-success{background:var(--pp-green-100);color:#12604A;border:1px solid #C4E1D7}
.trk-note-warning{background:var(--pp-orange-100);color:var(--pp-orange-700);border:1px solid #F3DCBE}

.trk-status{margin:16px;padding:20px;border-radius:15px;color:#fff}
.trk-navy{background:linear-gradient(140deg,#1D3A66,#0B1E3B)}
.trk-orange{background:linear-gradient(140deg,#E5872B,#B25F10)}
.trk-green{background:linear-gradient(140deg,#1B7F5E,#0E5741)}
.trk-slate{background:linear-gradient(140deg,#7C90A8,#546B85)}
.trk-status-label{font-size:11.5px;letter-spacing:.12em;opacity:.85;font-weight:700}
.trk-status-value{font-size:26px;font-weight:900;line-height:1.3;margin-top:2px}
.trk-status-sub{font-size:13.5px;opacity:.92;font-weight:500}
.trk-bar{height:7px;border-radius:5px;background:rgba(255,255,255,.25);margin-top:15px;overflow:hidden}
.trk-bar span{display:block;height:100%;background:#fff;border-radius:5px;transition:width .8s ease}

.trk-plate{text-align:center;padding:4px 16px 16px}
.trk-plate .plate{--pw:min(320px,78vw)}
.trk-model{font-size:15.5px;font-weight:800;margin-top:12px}
.trk-ticket{font-size:12.5px;color:var(--pp-muted);font-weight:600}

.trk-steps{padding:4px 20px 10px}
.trk-step{display:flex;gap:13px;padding-bottom:16px;position:relative}
.trk-step:last-child{padding-bottom:6px}
.trk-step::before{content:"";position:absolute;right:13px;top:28px;bottom:0;width:2px;background:#E4EAF2}
.trk-step:last-child::before{display:none}
.trk-dot{width:28px;height:28px;flex:0 0 28px;border-radius:50%;display:grid;place-items:center;
  font-size:13px;font-weight:900;background:#EEF2F7;color:#9FB1C6;border:2px solid #E4EAF2;z-index:1}
.trk-done .trk-dot{background:var(--pp-green);border-color:var(--pp-green);color:#fff}
.trk-now .trk-dot{background:var(--pp-orange);border-color:var(--pp-orange);color:#fff;
  box-shadow:0 0 0 5px rgba(229,135,43,.18)}
.trk-step-title{font-size:14.5px;font-weight:800}
.trk-next .trk-step-title{color:#9FB1C6}
.trk-step-desc{font-size:12.5px;color:var(--pp-muted);font-weight:500}
.trk-step-time{font-size:11.5px;color:var(--pp-muted);font-weight:700;margin-top:2px}

.trk-action{padding:6px 16px 16px}
.trk-btn{display:block;width:100%;border:0;border-radius:13px;padding:16px;font-size:16px;font-weight:800;
  background:var(--pp-orange);color:#fff;box-shadow:0 12px 26px -12px rgba(229,135,43,.9);cursor:pointer;
  font-family:inherit;text-align:center}
.trk-btn:hover{background:var(--pp-orange-700)}
.trk-btn-outline{background:#fff;color:var(--pp-orange-700);border:2px solid var(--pp-orange);box-shadow:none}
.trk-btn-outline:hover{background:var(--pp-orange-100)}
.trk-btn-muted{background:#EEF2F7;color:#5A7390;box-shadow:none;cursor:default}
.trk-btn-green{background:var(--pp-green);box-shadow:none;cursor:default}
.trk-hint{font-size:12.5px;color:var(--pp-muted);font-weight:500;text-align:center;margin-top:10px;line-height:1.9}

/* معرض التوثيق */
.trk-media{padding:6px 16px 16px;border-top:1px solid var(--pp-line);margin-top:4px}
.trk-sec-title{display:flex;align-items:center;gap:9px;font-size:14px;font-weight:800;margin:16px 0 12px}
.trk-badge{background:var(--pp-navy-100);color:var(--pp-navy-700);border-radius:20px;padding:1px 10px;font-size:12px;font-weight:800}
.trk-gallery{display:grid;grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:10px}
.trk-shot{margin:0;border:1px solid var(--pp-line);border-radius:12px;overflow:hidden;background:#F6F8FB}
.trk-shot img,.trk-shot video{display:block;width:100%;height:110px;object-fit:cover;background:#000}
.trk-shot figcaption{font-size:11px;font-weight:700;color:var(--pp-muted);padding:7px 8px;text-align:center}
.trk-shot-video{grid-column:1 / -1}
.trk-shot-video video{height:auto;max-height:340px;object-fit:contain}

.trk-meta{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;background:var(--pp-line);
  border-top:1px solid var(--pp-line);border-bottom:1px solid var(--pp-line)}
.trk-meta > div{background:#fff;padding:13px 8px;text-align:center}
.trk-meta span{display:block;font-size:11px;color:var(--pp-muted);font-weight:600}
.trk-meta b{font-size:14px;font-weight:800}

.trk-sec{padding:15px 20px;font-size:11.5px;color:var(--pp-muted);font-weight:500;line-height:1.95;background:#FAFBFD}
.trk-foot{padding:13px;text-align:center;font-size:11.5px;color:var(--pp-muted);font-weight:600;
  border-top:1px solid var(--pp-line)}

@media (max-width:400px){
  .trk-body{padding:10px}
  .trk-status{margin:12px;padding:16px}
  .trk-status-value{font-size:21px}
  .trk-meta{grid-template-columns:1fr 1fr}
  .trk-gallery{grid-template-columns:1fr 1fr}
}
@media (min-width:820px){
  .trk-wrap{max-width:760px}
  .trk-gallery{grid-template-columns:repeat(auto-fill,minmax(170px,1fr))}
  .trk-shot img{height:130px}
}

/* ---------- زر التفاصيل واسم المنفّذ ---------- */
.btn-detail{background:var(--pp-navy-50);border:1px solid #CBD8E8;color:var(--pp-navy);font-weight:800;font-size:12px}
.btn-detail:hover{background:var(--pp-navy);border-color:var(--pp-navy);color:#fff}
.tk-no{font-size:11.5px;font-weight:800;color:#fff;background:var(--pp-navy);border-radius:6px;padding:2px 8px}
.by-line{display:flex;align-items:center;gap:5px;font-size:11.5px;color:var(--pp-muted);font-weight:600;margin-top:6px}
.by-line b{color:#2C4562;font-weight:800}
.by-ico{opacity:.65;font-size:11px;margin-inline-end:3px}
.by-cell{font-size:12.5px;font-weight:700;color:#2C4562;white-space:nowrap}

/* ---------- الاسترجاع السريع ---------- */
.quick-find{display:flex;gap:8px;align-items:center;flex-wrap:wrap;background:var(--pp-navy-50);
  border:1px dashed #CBD8E8;border-radius:9px;padding:10px 12px}
.quick-find .qf-label{font-size:12px;font-weight:800;color:var(--pp-navy);white-space:nowrap}
.quick-find .form-control{flex:1;min-width:150px;font-size:13px;padding:.45rem .7rem}

/* ---------- اللوحة الحية: قائمة قابلة للطي ---------- */
.acc{background:#fff;border:1px solid var(--pp-line);border-radius:12px;overflow:hidden;
  box-shadow:0 1px 2px rgba(19,42,78,.05),0 14px 30px -26px rgba(19,42,78,.5)}
.acc-row{border-bottom:1px solid #EDF1F6}
.acc-row:last-child{border-bottom:0}
.acc-head{display:flex;align-items:center;gap:18px;width:100%;background:transparent;border:0;
  padding:17px 20px;text-align:right;transition:background .15s}
.acc-head:hover{background:#FAFBFD}
.acc-head:focus-visible{outline:2px solid var(--pp-orange);outline-offset:-2px}
.acc-sign{width:32px;height:32px;flex:0 0 32px;border-radius:9px;border:1.5px solid #D9E1EC;background:#fff;
  display:grid;place-items:center;font-size:19px;font-weight:700;color:var(--pp-navy);line-height:1;
  transition:.16s}
.acc-head:hover .acc-sign{border-color:var(--pp-navy-600);background:var(--pp-navy-50)}
.acc-name{display:flex;align-items:center;gap:10px;min-width:0}
.acc-dot{width:9px;height:9px;border-radius:50%;background:var(--acc);flex:0 0 9px}
.acc-title{font-size:15px;font-weight:800;white-space:nowrap}
.acc-count{background:#EEF2F7;color:#2C4562;border-radius:20px;padding:1px 11px;font-size:12.5px;font-weight:800}
.acc-stats{margin-inline-start:auto;display:flex;align-items:center;gap:0}
.acc-stat{padding:0 20px;border-inline-start:1px solid #EDF1F6;text-align:center;min-width:104px}
.acc-stat:first-child{border-inline-start:0}
.acc-stat .l{display:block;font-size:10.5px;color:var(--pp-muted);font-weight:700;letter-spacing:.02em}
.acc-stat .v{display:block;font-size:14.5px;font-weight:800;color:#22384F;margin-top:1px}

/* الحالة المفتوحة */
.acc-row.open{background:#FCFDFE}
.acc-row.open .acc-head{border-bottom:1px solid #EDF1F6}
.acc-row.open .acc-sign{border-color:var(--acc);color:var(--acc);background:#fff}
.acc-row.open .acc-title{color:var(--acc)}
.acc-panel{display:none}
.acc-row.open .acc-panel{display:block}
.acc-empty{padding:30px;text-align:center;color:var(--pp-muted);font-size:13px;font-weight:500}
.acc-empty b{color:#2C4562;font-weight:800;margin-bottom:2px}
.acc-panel .table > thead th{background:#F6F8FB}

@media (max-width:900px){
  .acc-head{flex-wrap:wrap;gap:12px}
  .acc-stats{width:100%;margin:0;justify-content:space-between}
  .acc-stat{flex:1;min-width:0;padding:0 8px}
}

/* ---------- شارات المرفقات ---------- */
.att{display:inline-block;font-size:11px;font-weight:800;padding:2px 8px;border-radius:5px;margin-inline-start:3px}
.att-photo{background:var(--pp-navy-100);color:var(--pp-navy-700);border:1px solid #D3DDEC}
.att-video{background:var(--pp-orange-100);color:var(--pp-orange-700);border:1px solid #F3DCBE}

/* ---------- بطاقات المركبات داخل الأقسام ---------- */
.v-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(288px,1fr));gap:14px;padding:16px}
.v-card{display:flex;flex-direction:column;background:#fff;border:1px solid var(--pp-line);border-radius:12px;
  overflow:hidden;transition:.16s;box-shadow:0 1px 2px rgba(19,42,78,.05)}
.v-card:hover{border-color:#BFCEE2;box-shadow:0 14px 28px -20px rgba(19,42,78,.7);transform:translateY(-2px)}
.v-top{display:flex;align-items:center;gap:8px;padding:10px 13px;border-bottom:1px solid #EDF1F6;background:#FAFBFD}
.v-top .v-time{margin-inline-start:auto;font-size:11.5px;color:var(--pp-muted);font-weight:700}
.v-req{background:var(--pp-orange-100);color:var(--pp-orange-700);border:1px solid #F3DCBE;border-radius:20px;
  padding:1px 9px;font-size:11px;font-weight:800}
.v-plate{display:grid;place-items:center;padding:14px 12px 10px}
.v-id{padding:0 14px 10px;text-align:center;border-bottom:1px dashed #EDF1F6}
.v-model{font-size:13.5px;font-weight:800;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.v-color{font-size:11.5px;color:var(--pp-muted);font-weight:600}
.v-meta{display:grid;grid-template-columns:1fr 1fr;gap:0;margin:0;padding:10px 14px}
.v-meta > div{padding:5px 0;min-width:0}
.v-meta dt{font-size:10.5px;color:var(--pp-muted);font-weight:700;margin:0}
.v-meta dd{font-size:12.5px;font-weight:700;margin:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.v-by{padding:0 14px 10px;font-size:11.5px;color:var(--pp-muted);font-weight:700;
  white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.v-actions{margin-top:auto;display:flex;gap:8px;padding:11px 14px;border-top:1px solid #EDF1F6;background:#FCFDFE}
.v-actions .btn{flex:1;justify-content:center;white-space:nowrap}
.v-actions form{flex:1;display:flex}
.v-actions form .btn{width:100%}
.acc-stat.hot .v{color:var(--pp-orange-700)}
.acc-stat.hot .l{color:var(--pp-orange-700)}

/* ---------- لوحة حروف اللوحة ---------- */
.letters-pad{display:flex;flex-wrap:wrap;gap:6px;align-items:center;background:var(--pp-navy-50);
  border:1px solid var(--pp-line);border-radius:9px;padding:9px 11px;margin-bottom:6px}
.lp-label{font-size:11.5px;font-weight:800;color:var(--pp-muted);margin-inline-end:4px}
.lp-key{width:34px;height:34px;border:1px solid #D9E1EC;background:#fff;border-radius:8px;
  font-family:"Tajawal",sans-serif;font-size:16px;font-weight:800;color:var(--pp-navy);cursor:pointer;transition:.12s}
.lp-key:hover{background:var(--pp-navy);color:#fff;border-color:var(--pp-navy)}
.lp-key:active{transform:scale(.94)}
.letter-note{background:var(--pp-red-100);border:1px solid #F0D2CC;color:#8A2C1D;border-radius:8px;
  padding:9px 12px;font-size:12.5px;font-weight:700;margin-bottom:8px}

/* ---------- نافذة تفاصيل الطلب ---------- */
.v-req{border:1px solid #F3DCBE;background:var(--pp-orange-100);color:var(--pp-orange-700);
  border-radius:20px;padding:2px 10px;font-size:11px;font-weight:800;cursor:pointer;font-family:inherit;
  transition:.14s;white-space:nowrap}
.v-req:hover{background:var(--pp-orange);color:#fff;border-color:var(--pp-orange)}
.rq{position:fixed;inset:0;background:rgba(11,30,59,.6);z-index:1300;display:flex;align-items:center;
  justify-content:center;padding:16px;backdrop-filter:blur(2px)}
.rq[hidden]{display:none}
.rq-box{background:#fff;border-radius:16px;width:min(680px,100%);max-height:92vh;display:flex;
  flex-direction:column;overflow:hidden;box-shadow:0 30px 70px -24px rgba(11,30,59,.7)}
.rq-head{display:flex;align-items:center;gap:10px;padding:15px 18px;background:var(--pp-navy);color:#fff;
  font-weight:800;font-size:15px;border-bottom:3px solid var(--pp-orange)}
.rq-close{margin-inline-start:auto;background:rgba(255,255,255,.14);border:0;color:#fff;width:30px;height:30px;
  border-radius:8px;cursor:pointer;font-size:14px;line-height:1}
.rq-close:hover{background:rgba(255,255,255,.26)}
.rq-body{padding:18px;overflow:auto}
.rq-foot{display:flex;gap:8px;padding:13px 18px;border-top:1px solid var(--pp-line);background:#FAFBFD}
.rq-alert{background:var(--pp-orange-100);border:1px solid #F3DCBE;color:var(--pp-orange-700);
  border-radius:10px;padding:12px 14px;font-size:13px;font-weight:700;line-height:1.9;margin-bottom:14px}
.rq-alert b{font-weight:900}
.rq-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:1px;background:var(--pp-line);
  border:1px solid var(--pp-line);border-radius:10px;overflow:hidden;margin-bottom:16px}
.rq-grid > div{background:#fff;padding:11px 13px}
.rq-grid dt{font-size:10.5px;color:var(--pp-muted);font-weight:700;margin:0}
.rq-grid dd{font-size:13px;font-weight:800;margin:2px 0 0}
.rq-h{font-size:13px;font-weight:800;margin:0 0 10px;display:flex;align-items:center;gap:8px}
.rq-gal{display:grid;grid-template-columns:repeat(auto-fill,minmax(110px,1fr));gap:9px}
.rq-thumb{position:relative;border:1px solid var(--pp-line);border-radius:10px;overflow:hidden;cursor:zoom-in;
  background:#0B1E3B;aspect-ratio:4/3}
.rq-thumb img,.rq-thumb video{width:100%;height:100%;object-fit:cover;display:block}
.rq-thumb .cap{position:absolute;inset-inline:0;bottom:0;background:linear-gradient(transparent,rgba(11,30,59,.9));
  color:#fff;font-size:10.5px;font-weight:700;padding:14px 6px 5px;text-align:center}
.rq-thumb .play{position:absolute;inset:0;display:grid;place-items:center;color:#fff;font-size:26px;
  text-shadow:0 2px 10px rgba(0,0,0,.6);pointer-events:none}
.rq-empty{color:var(--pp-muted);font-size:12.5px;font-weight:600;text-align:center;padding:18px}

/* ---------- معرض التكبير ---------- */
.lb{position:fixed;inset:0;background:rgba(6,16,30,.94);z-index:1400;display:flex;align-items:center;
  justify-content:center;padding:24px}
.lb[hidden]{display:none}
.lb-stage{max-width:94vw;max-height:86vh;display:grid;place-items:center}
.lb-stage img,.lb-stage video{max-width:94vw;max-height:86vh;border-radius:10px;display:block;
  box-shadow:0 20px 60px rgba(0,0,0,.6)}
.lb-close{position:absolute;top:16px;left:16px;background:rgba(255,255,255,.14);border:0;color:#fff;
  width:42px;height:42px;border-radius:12px;font-size:18px;cursor:pointer}
.lb-close:hover{background:rgba(255,255,255,.28)}
.lb-nav{position:absolute;top:50%;transform:translateY(-50%);background:rgba(255,255,255,.12);border:0;
  color:#fff;width:48px;height:64px;border-radius:12px;font-size:30px;cursor:pointer;line-height:1}
.lb-nav:hover{background:rgba(255,255,255,.26)}
.lb-prev{right:16px}.lb-next{left:16px}
.lb-cap{position:absolute;bottom:18px;inset-inline:0;text-align:center;color:#D7E2EE;font-size:13px;font-weight:700}
@media (max-width:600px){.lb-nav{width:40px;height:52px;font-size:24px}.lb{padding:10px}}

/* ---------- الرد على طلب العميل ---------- */
.rq-reply{background:#FAFBFD;border:1px solid var(--pp-line);border-radius:11px;padding:12px}
.rq-quick{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:9px}
.rq-q{background:#fff;border:1px solid var(--pp-line);border-radius:20px;padding:4px 12px;font-size:11.5px;
  font-weight:700;color:var(--pp-navy);cursor:pointer;font-family:inherit;transition:.14s}
.rq-q:hover{background:var(--pp-navy);color:#fff;border-color:var(--pp-navy)}
.rq-reply textarea{font-size:13px;font-weight:600;margin-bottom:9px}
.rq-sms{display:flex;align-items:center;gap:7px;font-size:12px;font-weight:700;margin-bottom:10px;cursor:pointer}
.rq-sms span{color:var(--pp-muted);font-weight:500;font-size:11px}
.rq-done{margin-top:9px;font-size:12.5px;font-weight:700;padding:8px 11px;border-radius:8px}
.rq-done.ok{background:var(--pp-green-100);color:#12604A}
.rq-done.err{background:var(--pp-red-100);color:#8A2C1D}
.rq-log{margin-top:14px;display:flex;flex-direction:column;gap:8px}
.rq-log-item{background:#fff;border:1px solid var(--pp-line);border-inline-start:3px solid var(--pp-navy-600);
  border-radius:9px;padding:10px 12px}
.rq-log-msg{font-size:13px;font-weight:600;line-height:1.8}
.rq-log-meta{font-size:11px;color:var(--pp-muted);font-weight:700;margin-top:4px}
.rq-sent{color:var(--pp-green);font-weight:800}

/* ---------- رسائل الفريق في صفحة العميل ---------- */
.trk-msgs{padding:2px 16px 6px}
.trk-msgs .trk-sec-title{margin:6px 0 12px}
.trk-live{width:9px;height:9px;border-radius:50%;background:var(--pp-green);display:inline-block;
  box-shadow:0 0 0 4px rgba(27,127,94,.16);animation:trkPulse 2.4s infinite}
@keyframes trkPulse{50%{box-shadow:0 0 0 8px rgba(27,127,94,0)}}

.trk-msg{display:flex;gap:11px;align-items:flex-start;margin-bottom:10px}
.trk-msg-ava{width:38px;height:38px;flex:0 0 38px;border-radius:12px;background:var(--pp-navy);
  display:grid;place-items:center;box-shadow:0 6px 14px -8px rgba(11,30,59,.8)}
.trk-msg-ava img{width:22px;height:22px;object-fit:contain;filter:brightness(0) invert(1)}
.trk-msg-body{position:relative;flex:1;background:#fff;border:1px solid var(--pp-line);
  border-radius:4px 14px 14px 14px;padding:13px 15px;box-shadow:0 2px 8px -6px rgba(11,30,59,.5)}
.trk-msg.is-new .trk-msg-body{background:linear-gradient(180deg,#FFF8EF,#fff);border-color:#F0DCC0;
  box-shadow:0 8px 20px -14px rgba(229,135,43,.9)}
.trk-msg-tag{position:absolute;top:-9px;inset-inline-start:14px;background:var(--pp-orange);color:#fff;
  font-size:10px;font-weight:800;padding:2px 9px;border-radius:20px;letter-spacing:.02em}
.trk-msg-text{margin:0;font-size:14px;font-weight:600;line-height:2;color:var(--pp-text)}
.trk-msg-meta{display:flex;align-items:center;gap:6px;margin-top:8px;padding-top:8px;
  border-top:1px dashed #EDF1F6;font-size:11.5px;color:var(--pp-muted);font-weight:700}
.trk-msg-by{color:var(--pp-navy-700)}
.trk-msg-day{margin-inline-start:auto;font-weight:600}

/* ---------- نافذة الكاميرا ---------- */
.cam{position:fixed;inset:0;background:rgba(6,16,30,.9);z-index:1200;display:none;
  align-items:center;justify-content:center;padding:16px;backdrop-filter:blur(3px)}
.cam.show{display:flex}
.cam-box{background:#0B1E3B;border-radius:16px;overflow:hidden;width:min(520px,100%);max-height:92vh;
  display:flex;flex-direction:column;box-shadow:0 30px 70px -20px rgba(0,0,0,.85)}
.cam-head{display:flex;align-items:center;gap:10px;padding:13px 16px;color:#fff;font-weight:800;font-size:14.5px;
  border-bottom:1px solid rgba(255,255,255,.1);flex:0 0 auto}
.cam-close{margin-inline-start:auto;background:rgba(255,255,255,.14);border:0;color:#fff;width:32px;height:32px;
  border-radius:9px;font-size:15px;line-height:1;cursor:pointer;font-family:inherit;transition:.14s}
.cam-close:hover{background:rgba(255,255,255,.3)}
.cam-stage{position:relative;background:#000;flex:1 1 auto;min-height:0;display:grid;place-items:center;
  max-height:58vh;overflow:hidden}
.cam-stage video{width:100%;height:100%;max-height:58vh;object-fit:contain;display:block}
.cam-timer{position:absolute;top:12px;right:12px;background:rgba(176,58,40,.94);color:#fff;padding:5px 13px;
  border-radius:20px;font-size:12.5px;font-weight:800}
.cam-err{margin:12px 16px;background:rgba(176,58,40,.16);border:1px solid rgba(176,58,40,.5);color:#FFC9C1;
  padding:11px 13px;border-radius:10px;font-size:12.5px;line-height:1.85;flex:0 0 auto}
.cam-foot{display:flex;align-items:center;justify-content:center;gap:16px;padding:16px;flex:0 0 auto;
  border-top:1px solid rgba(255,255,255,.08)}
.cam-btn{border:0;cursor:pointer;font-family:inherit;font-weight:800;transition:.15s;display:grid;place-items:center}
.cam-shot,.cam-rec,.cam-stop{width:66px;height:66px;border-radius:50%;font-size:0;
  background:rgba(255,255,255,.16);box-shadow:0 0 0 3px rgba(255,255,255,.35) inset}
.cam-shot::after{content:"";width:46px;height:46px;border-radius:50%;background:#fff;transition:.15s}
.cam-rec::after{content:"";width:42px;height:42px;border-radius:50%;background:#E24B36;transition:.15s}
.cam-stop::after{content:"";width:24px;height:24px;border-radius:6px;background:#E24B36}
.cam-shot:hover::after,.cam-rec:hover::after{transform:scale(.92)}
.cam-shot:active,.cam-rec:active,.cam-stop:active{transform:scale(.95)}
.cam-ghost{background:rgba(255,255,255,.12);color:#fff;border-radius:11px;padding:11px 16px;font-size:13px}
.cam-ghost:hover{background:rgba(255,255,255,.24)}
@media (max-width:520px){
  .cam{padding:0}
  .cam-box{border-radius:0;width:100%;height:100%;max-height:none}
  .cam-stage,.cam-stage video{max-height:none}
}

/* ---------- مربعات الالتقاط ---------- */
.tile-file{display:block;font-size:10.5px;color:var(--pp-muted);text-decoration:underline;cursor:pointer;margin-top:3px}
.media-req{background:var(--pp-orange-100);border:1px solid #F3DCBE;color:var(--pp-orange-700);
  border-radius:9px;padding:11px 14px;font-size:12.5px;font-weight:700;line-height:1.9}

/* ================================================================
   الطباعة الرسمية A4 — الترويسة لا تظهر على الشاشة إطلاقًا
   ================================================================ */
.print-head,.print-foot{display:none!important}
.qty-block{margin-bottom:22px}
.qty-title{display:flex;align-items:center;gap:10px;font-size:14px;font-weight:800;margin:0 0 10px}

@media print{
  @page{size:A4 portrait;margin:12mm 10mm 14mm}
  html,body{background:#fff!important;font-size:10.5pt}

  /* لا يُطبع من الصفحة إلا محتوى التقرير */
  .pp-nav,.pp-strip,.pp-head,.pp-footer,.no-print,.alert,.rq,.lb,.cam,
  form.ms-auto,.btn,button{display:none!important}
  .container{max-width:none!important;width:100%!important;padding:0!important;margin:0!important}

  .print-head{display:flex!important;align-items:center;gap:14px;border-bottom:2.5pt solid #132A4E;
    padding-bottom:8px;margin-bottom:12px}
  .print-head img{height:40px}
  .print-head .ph-mid{flex:1}
  .print-head .ph-title{font-size:14pt;font-weight:900;color:#132A4E;line-height:1.3}
  .print-head .ph-sub{font-size:9.5pt;color:#5A7390}
  .print-head .ph-meta{font-size:9pt;color:#2C4562;text-align:left;line-height:1.8}

  .print-foot{display:block!important;margin-top:14px;padding-top:6px;border-top:.5pt solid #C9D2DE;
    font-size:8.5pt;color:#5A7390;text-align:center}

  .card{break-inside:avoid;page-break-inside:avoid;box-shadow:none!important;border:.5pt solid #C9D2DE!important;
    border-radius:4px!important;margin-bottom:8px!important}
  .card-header{background:#EEF2F7!important;font-size:11pt!important;padding:7px 10px!important;
    -webkit-print-color-adjust:exact;print-color-adjust:exact}
  .card-header::after{display:none}
  .table{margin:0!important}
  .table > thead th{background:#132A4E!important;color:#fff!important;font-size:8.5pt!important;
    padding:5px 8px!important;-webkit-print-color-adjust:exact;print-color-adjust:exact}
  .table > tbody td{font-size:9pt!important;padding:4px 8px!important}
  .table-responsive{overflow:visible!important;max-height:none!important}
  thead{display:table-header-group}
  tr{page-break-inside:avoid}

  .kpi,.kpi-mini{border:.5pt solid #C9D2DE!important;padding:8px 10px!important}
  .kpi .v,.kpi-mini .v{font-size:16pt!important}
  .sec-title{page-break-after:avoid;font-size:12pt!important;margin-top:10px!important}
  .qty-block{page-break-inside:avoid}
  .st{-webkit-print-color-adjust:exact;print-color-adjust:exact;font-size:8pt!important}
  .plate{--pw:110px!important}
  .chart-card,canvas{display:none!important}
  a[href]::after{content:none!important}
}

/* ---------- رسالة الفريق داخل بطاقة الحالة ---------- */
.trk-status-msg{display:flex;gap:11px;align-items:flex-start;margin-top:16px;padding:13px 14px;
  background:rgba(255,255,255,.16);border:1px solid rgba(255,255,255,.28);border-radius:13px;
  backdrop-filter:blur(2px)}
.tsm-ico{font-size:17px;line-height:1.5;flex:0 0 auto;opacity:.95}
.tsm-body{min-width:0;flex:1}
.tsm-head{font-size:10.5px;font-weight:800;letter-spacing:.1em;opacity:.85}
.tsm-text{margin:3px 0 0;font-size:14px;font-weight:700;line-height:1.9;color:#fff}
.tsm-meta{display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin-top:7px;font-size:11.5px;
  font-weight:700;opacity:.9}
.tsm-more{margin-inline-start:auto;color:#fff;text-decoration:underline;font-weight:800}

/* ---------- نافذة تفاصيل الطلب: تنسيق منظّم ---------- */
.rq-body{padding:0;background:#F6F8FB}
.rqx-hero{display:flex;align-items:center;gap:16px;padding:18px;background:#fff;border-bottom:1px solid var(--pp-line);flex-wrap:wrap}
.rqx-plate{flex:0 0 auto}
.rqx-hero-txt{min-width:0;flex:1}
.rqx-model{font-size:16px;font-weight:900;line-height:1.3}
.rqx-sub{font-size:12.5px;color:var(--pp-muted);font-weight:700;margin-top:2px}
.rqx-chips{display:flex;gap:7px;flex-wrap:wrap;margin-top:9px}
.rqx-chip{background:var(--pp-orange-100);color:var(--pp-orange-700);border:1px solid #F3DCBE;
  border-radius:20px;padding:2px 11px;font-size:11.5px;font-weight:800}
.rqx-sec{padding:16px 18px;border-bottom:1px solid #EDF1F6;background:#fff;margin-bottom:8px}
.rqx-sec:last-child{border-bottom:0;margin-bottom:0}
.rqx-h{font-size:12.5px;font-weight:800;color:var(--pp-navy);margin:0 0 12px;display:flex;align-items:center;gap:8px;
  padding-inline-start:10px;border-inline-start:3px solid var(--pp-orange)}
.rqx-req{display:flex;align-items:stretch;gap:14px;background:var(--pp-orange-100);border:1px solid #F3DCBE;
  border-radius:11px;padding:13px 15px}
.rqx-req-n{flex:0 0 88px;text-align:center;border-inline-end:1px dashed #E7C89F;padding-inline-end:14px;
  display:flex;flex-direction:column;justify-content:center}
.rqx-req-n .num{font-size:30px;font-weight:900;color:var(--pp-orange-700);line-height:1}
.rqx-req-n small{font-size:11px;font-weight:800;color:var(--pp-orange-700);opacity:.85}
.rqx-req-t{flex:1;display:flex;flex-direction:column;justify-content:center;gap:5px}
.rqx-line{display:flex;align-items:center;gap:10px;font-size:12.5px;font-weight:700;color:#7A5320}
.rqx-line span{min-width:74px;opacity:.85;font-weight:600}
.rqx-line b{color:var(--pp-navy)}
.rq-grid{margin:0}
@media (max-width:520px){
  .rqx-hero{gap:12px}
  .rqx-req{flex-direction:column;gap:10px}
  .rqx-req-n{flex:none;border-inline-end:0;border-bottom:1px dashed #E7C89F;padding:0 0 10px}
}

/* ---------- بطاقة رصيد الرسائل ---------- */
.sms-card{display:flex;gap:0;background:#fff;border:1px solid var(--pp-line);border-radius:12px;overflow:hidden;
  box-shadow:0 1px 2px rgba(19,42,78,.05)}
.sms-main{flex:1;padding:16px 20px;border-inline-start:5px solid var(--sms-c,var(--pp-navy-600))}
.sms-ok{--sms-c:#1B7F5E}.sms-warning{--sms-c:#E5872B}.sms-danger{--sms-c:#B03A28}
.sms-lb{font-size:12px;color:var(--pp-muted);font-weight:700}
.sms-num{font-size:38px;font-weight:900;line-height:1.15;color:var(--sms-c)}
.sms-num small{font-size:13px;font-weight:700;color:var(--pp-muted);margin-inline-start:8px}
.sms-bar{height:8px;border-radius:6px;background:#EEF2F7;overflow:hidden;margin:10px 0 9px;max-width:420px}
.sms-bar span{display:block;height:100%;background:var(--sms-c);border-radius:6px;transition:width .7s ease}
.sms-note{font-size:12px;color:var(--pp-muted);font-weight:600;line-height:1.9;max-width:560px}
.sms-side{flex:0 0 226px;background:#FAFBFD;border-inline-start:1px solid var(--pp-line);padding:14px 16px;
  display:flex;flex-direction:column;gap:7px}
.sms-kv{display:flex;align-items:center;gap:8px;font-size:12px;font-weight:700;color:var(--pp-muted)}
.sms-kv b{margin-inline-start:auto;color:#22384F;font-size:13.5px}
.sms-acts{margin-top:auto;display:flex;flex-direction:column;gap:6px;padding-top:8px}
@media (max-width:820px){
  .sms-card{flex-direction:column}
  .sms-side{flex:none;border-inline-start:0;border-top:1px solid var(--pp-line)}
}

/* ---------- معاينة الرسالة النصية ---------- */
.sms-preview{border:1px solid var(--pp-line);border-radius:10px;overflow:hidden;background:#F6F8FB}
.smsp-h{background:var(--pp-navy);color:#fff;font-size:11.5px;font-weight:800;padding:7px 12px}
.smsp-b{padding:12px 14px;font-size:12.5px;font-weight:600;line-height:2;white-space:pre-line;color:#22384F}
.smsp-link{color:var(--pp-navy-600);text-decoration:underline;word-break:break-all;font-size:11.5px}

/* ---------- تصفية الطلبات داخل قسم اللوحة ---------- */
.acc-filter{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:12px 16px;
  border-bottom:1px solid #EDF1F6;background:#FAFBFD}
.afl{font-size:11.5px;font-weight:800;color:var(--pp-muted)}
.af-btn{background:#fff;border:1px solid var(--pp-line);border-radius:20px;padding:5px 13px;
  font-size:12.5px;font-weight:800;color:#2C4562;cursor:pointer;font-family:inherit;transition:.14s;
  display:inline-flex;align-items:center;gap:6px}
.af-btn .num{background:#EEF2F7;border-radius:12px;padding:0 7px;font-size:11.5px}
.af-btn:hover{border-color:#BFCEE2}
.af-btn.is-on{background:var(--pp-navy);border-color:var(--pp-navy);color:#fff}
.af-btn.is-on .num{background:rgba(255,255,255,.22)}
.af-hot{border-color:#F3DCBE;background:var(--pp-orange-100);color:var(--pp-orange-700)}
.af-hot .num{background:rgba(229,135,43,.18)}
.af-hot.is-on{background:var(--pp-orange);border-color:var(--pp-orange);color:#fff}
.af-note{margin-inline-start:auto;font-size:11px;color:var(--pp-muted);font-weight:600}
.v-card.is-hidden{display:none}

/* إبراز البطاقة التي وصلها طلب */
.v-card.has-req{border-color:#F0D5B4;box-shadow:0 0 0 1px #F7E6CF inset,0 1px 2px rgba(19,42,78,.05)}
.v-card.has-req .v-top{background:var(--pp-orange-100);border-bottom-color:#F3DCBE}

/* مؤشر فرعي في رأس القسم */
.acc-stat .acc-sub{font-style:normal;font-size:11.5px;color:var(--pp-muted);font-weight:700;margin-inline-start:2px}
.acc-stat.hot .acc-sub{color:var(--pp-orange-700);opacity:.75}
@media (max-width:900px){.af-note{display:none}}

/* ---------- رابط السياسة في تذييل صفحة العميل ---------- */
.trk-foot-sep{margin:0 6px;opacity:.5}
.trk-foot-link{color:var(--pp-navy);font-weight:800;text-decoration:underline}